Capital Cooking Double Oven MWO301ES User Manual

USE AND CARE MANUAL  
MAESTRO SERIES  
30” OVEN  
SINGLE AND DOUBLE  
MODELS:  
MWO301ES, MWO302ES  
 
TABLE OF CONTENTS  
A SPECIAL MESSAGE TO CUSTOMERS............................................................................................................... 1  
TABLE OF CONTENTS............................................................................................................................................. 2  
WARNINGS AND GENERAL SAFETY..................................................................................................................... 3  
WARNINGS AND GENERAL SAFETY (continued).................................................................................................. 4  
CONTROL PANEL FUNCTIONS .............................................................................................................................. 5  
OVEN LEGEND......................................................................................................................................................... 6  
OVEN FEATURES DEFINED ................................................................................................................................... 7  
OVEN FEATURES DEFINED (continued) ................................................................................................................ 8  
USE OF YOUR OVEN............................................................................................................................................... 9  
INITIAL OVEN SETUP.......................................................................................................................................... 9  
CLOCK.............................................................................................................................................................. 9  
FAHRENHEIT OR CELSIUS TEMPERATURE DISPLAY ............................................................................... 9  
CONTROL BEEPER......................................................................................................................................... 9  
OVEN LIGHTS.................................................................................................................................................. 9  
OVEN HEATING MODES DEFINED ...................................................................................................................... 10  
PRE-HEAT...................................................................................................................................................... 10  
BAKE............................................................................................................................................................... 10  
DELICATE BAKE............................................................................................................................................ 10  
BROIL ............................................................................................................................................................. 10  
PERFECT CONVECTION .............................................................................................................................. 10  
CONVECTION COOKING.............................................................................................................................. 10  
ROAST............................................................................................................................................................ 10  
OVEN HEATING MODES DEFINED (continued) ................................................................................................... 11  
OVEN USE (Before Cooking).................................................................................................................................. 11  
PREPARATION................................................................................................................................................... 11  
POSITIONING OVEN RACKS............................................................................................................................ 12  
SETTING THE OVEN ......................................................................................................................................... 12  
WHILE THE OVEN IS RUNNING ....................................................................................................................... 13  
TURNING THE OVEN OFF ................................................................................................................................ 13  
SECURING THE OVEN CONTROL ................................................................................................................... 14  
ADJUSTING THE OVEN MODE AND/OR TEMPERATURE ............................................................................. 14  
SETTING TIMERS .............................................................................................................................................. 15  
TURNING LIGHTS ON AND OFF....................................................................................................................... 15  
SPECIAL FUNCTIONS............................................................................................................................................ 16  
SELF CLEAN ...................................................................................................................................................... 16  
CONVECTION (Upper and Lower Oven on Double).......................................................................................... 17  
ROTISSERIE (Upper Oven only on Double)....................................................................................................... 17  
MOIST (Single Oven or Upper Oven only on Double)........................................................................................ 18  
PROBE (Upper and Lower Oven on Double)...................................................................................................... 20  
DELAY COOK..................................................................................................................................................... 21  
TIMED COOK...................................................................................................................................................... 22  
SABBATH MODE................................................................................................................................................ 22  
TIPS......................................................................................................................................................................... 23  
CARE AND MAINTENANCE................................................................................................................................... 24  
MEAT PROBE: ............................................................................................................................................... 24  
MEAT PROBE SOCKET:................................................................................................................................ 24  
ROTISSERIE MOTOR SOCKET:................................................................................................................... 24  
ROTISSERIE SPIT ROD AND FORKS:......................................................................................................... 24  
BROIL PAN:.................................................................................................................................................... 24  
CLEANING CHART: ....................................................................................................................................... 25  
TROUBLESHOOTING............................................................................................................................................. 26  
SERVICE INFORMATION....................................................................................................................................... 27  
WARRANTY ............................................................................................................................................................ 28  
2
 
WARNINGS AND GENERAL SAFETY  
WARNING  
Do not install or use this product near water or outdoors, for example, near a kitchen sink, in a wet basement or  
near a swimming pool.  
GENERAL SAFETY PRECAUTIONS:  
To reduce the risk of fire, electric shock, serious injury or death when using your appliance, follow basic safety  
precautions, including the following:  
1.  
2.  
3.  
Read the provided use and care manual before operating this appliance.  
Keep packaging materials away from children. Plastic sheets and bags can cause suffocation.  
If your oven is found to be damaged upon receipt, contact your dealer or builder immediately. Do not  
install or use a damaged appliance or if the conduit is damaged.  
4.  
This oven must be properly installed and grounded by a qualified installer according to these  
installation instructions prior to use. The installer must show the customer the location of the circuit  
breaker panel or fuse box so that they know where and how to turn off electric power to the oven.  
Capital Cooking Equipment is not responsible for service required to correct a faulty installation. The  
owner is responsible to make sure this appliance is properly installed.  
5.  
To avoid electric shock hazard, do not install this appliance outside or near water. Do not install or use  
this appliance if it has been exposed to water.  
6.  
7.  
To prevent damage, do not use the oven handles as lift points or for moving the oven.  
Do not install, repair or replace any part of the oven yourself unless specifically recommended in the  
literature accompanying it. All other service must be performed by a qualified service technician.  
8.  
9.  
Electric power to the oven must be turned off at the circuit breaker or fuse box prior to performing any  
type of service or installation.  
This oven is to be used only for cooking tasks expected of a home appliance. This oven is not intended  
for commercial use.  
10. Do not climb or sit on any part of the appliance.  
11. Do not leave children or pets alone or unattended in the area around the oven. Do not allow children to  
play with the controls, pull on the handle or touch other parts of the oven.  
12. Do not store items of interest to children above the oven. Children can be burned or injured while  
climbing on the appliance.  
13. Do not tamper with the controls. Do not adjust or alter any part of the oven unless specifically  
instructed to do so by this manual.  
14. Secure the oven to the cabinet using the supplied mounting screws to prevent injury due to the unit  
tipping forward,  
15. Only use dry pot holders to prevent steam burns when moving items in or out of the oven.  
16. Do not use water on grease fires. Smother any flames with a lid, cookie sheet, or flat tray. Use baking  
soda or a foam fire extinguisher to extinguish flaming grease.  
17. Keep flammable items, such as paper, cardboard, plastic and cloth away from hot surfaces. Do not put  
such items in the oven. Do not allow pot holders to touch hot surfaces.  
18. Do not wear loose or hanging apparel while using the oven. Do not allow clothing to come into contact  
with the interior of the oven and the surrounding areas during and immediately after use.  
19. Do not use the oven for storage.  
20. Do not touch the interior surfaces of the oven during use. After use, make sure these surfaces have  
had sufficient time to cool before touching them.  
3
 
WARNINGS AND GENERAL SAFETY (continued)  
21. Do not touch outside surfaces of the oven during the self-clean cycle, which may become hot.  
22. Do not line the oven with aluminum foil or other materials while cooking or cleaning.  
23. Do not leave metal objects, such as aluminum foil, the meat probe, cookie sheets, etc., on the bottom  
of the oven. Objects left on the bottom of the oven could damage the oven.  
24. Light lenses must always be in place when the oven is in use to protect the light bulbs from breakage.  
25. Oven racks are to be positioned when the oven is cool to prevent burns. If racks require repositioning  
when the oven is in use, a dry pot holder is to be used.  
26. Do not heat unopened food containers (baby food jars, and cans). Pressure can build up and may  
cause the container to burst and cause injury.  
27. Do not store combustible, flammable, or explosive materials in the oven or in adjacent cabinets.  
28. Use caution when opening the oven door to prevent burns from escaping hot air or steam. Opening the  
door slowly will allow hot air and steam to escape.  
29. Use caution when adding liquids to food or containers in a hot oven. Steam can cause serious burns or  
scalding.  
30. Never use the appliance for Warming or Heating the room.  
31. Do not obstruct any venting areas or slots. The unit must be installed in manner which will keep the  
area below the door unobstructed to allow free air flow.  
32. Only clean parts as listed in the Use and Care Manual.  
33. Do not clean the oven door gaskets. The door gaskets are essential for a good seal of the oven. Care  
is to be taken during cleaning to prevent rubbing, damaging, or moving the gasket from its installed  
position.  
34. Prior to self-cleaning the oven, remove broiler pans, pots, other utensils and wipe up excess spillage.  
4
 
CONTROL PANEL FUNCTIONS  
CANCEL Button(s):  
Turns off any selected cooking mode with a single press. It is also used to lock and unlock the control panel when desired.  
CONVECTION Button:  
Turns the Convection Fan On or Off when cooking for convection modes. Convection will not function during Pre-Heat  
and Perfect Convection during which the fan is always On, or during Self-Clean, during which the fan is disabled.  
ROTISSERIE Button:  
MOIST Button:  
Turns the Rotisserie motor On and Off.  
Turns the Moist function On and Off during cooking modes. If activated during the oven pre-heat cycle, the mode will not  
become active until pre-heating is complete.  
PROBE Button:  
CLOCK button:  
Selects the Meat Probe function  
Selects the Time of Day clock for setting or display  
START Button:  
Starts selected functions.  
LIGHT Button:  
Turn the oven lights On and Off (for both ovens of a double oven).  
Selects Timer 1 or 2. Also used to display Timer 1 or 2 if a timer is active and a separate function is being displayed.  
Selects the Delay Cook function  
TIMER 1 / 2 Buttons:  
DELAY COOK Button:  
TIMED COOK Button:  
MODE Dial:  
Select the Timed Cook function  
This knob is pressed to activate the Mode selection function and rotated to cycle through the modes  
TIME/TEMP Dial:  
This knob is pressed to activate the Temperature adjustment function when a cooking mode is active and rotated  
clockwise to increase the temperature or time setting or counter clockwise to decrease the temperature or time setting.  
 
OVEN LEGEND  
1
2
3
4
5
1. Mode Icons  
2. Mode Dial / Button  
3. Clock and  
Temperature /  
Function Display  
4. Time / Temperature  
Adjustment Dial /  
7
6
Button  
5. Door Latch  
23  
6. Control Panel Buttons  
7. Cabinet Mounting  
Holes  
24  
8. Broil Element (Under  
Glass)  
9. Meat Probe Socket  
10. Meat Probe  
15  
21  
11. Door Gasket (Upper)  
12. Rotisserie Fork  
13. Rotisserie Spit Rod  
14. Halogen Light  
15. Oven Roller Rack  
16. Hinge Receptacle  
17. Oven Heat Vent  
18. Door Gasket (Lower)  
19. Bake Elements  
(Under Glass)  
20  
19  
20. Convection Baffle  
21. Rotisserie Motor  
22. Temperature Sensor  
16  
23. Serial Number Label  
24. Moist Fill Access  
7
18  
6
 
OVEN FEATURES DEFINED  
1. Mode Icons:  
These icons illuminate to show which oven mode is being used. All icons will light up when Mode  
selection is started and a single mode will be highlighted when the Mode Selector Dial is rotated and  
Mode is selected.  
2. Mode Dial / Button  
The Mode Dial / Button will start Mode selection when pressed once and is rotated to  
toggle between modes.  
3. Clock and Temperature / Function Display  
Displays the Time of Day when the oven or Timers are not in use. A single oven will display the set  
temperature on the right side of the Time. A double oven will display Upper Oven Temperature on the  
Left and Lower Oven Temperature on the right of the Time. Other oven status icons will be displayed  
in this area during oven use.  
4. Time / Temperature Adjustment Dial / Button  
The Time / Temperature Adjustment Dial / Button will allow adjustment of the set temperature, time of  
day, or timer settings when rotated. The temperature adjustment mode can be entered by pressing  
the dial while the oven is in operation (except for Self-Clean) then rotating to change the temperature.  
5. Door Latch  
The Door Latch locks the door during the Self Clean cycle for safety.  
6. Control Panel Buttons  
The Control Panel is a smooth glass panel with button areas indicated by ovals. The button functions  
are activated by a light touch. The CONVECTION, ROTISSERIE, and MOIST buttons will illuminate  
when these functions are active.  
7. Cabinet Mounting Holes  
Mounting holes are located on the front and inside surfaces of the stainless trim and are used to  
secure the oven to the cabinet.  
8. Broil Element  
A high intensity dual ribbon broiler is located under glass at the top of the oven.  
9. Meat Probe Socket  
Located above the top rack in the upper left front of the oven, this socket is where the meat probe is  
plugged in to allow the oven to sense the temperature of large meat or poultry dishes and the put the  
oven into Hold when the food is cooked.  
10. Meat Probe  
The Meat Probe plugs into the Meat Probe Socket in the wall of the oven and into the food being  
cooked. The Meat Probe can then be set to the desired food temperature for cooking.  
11. Door Gasket (Upper)  
The Door Gasket is used to retain heat within the oven  
12. Rotisserie Fork  
Two Rotisserie Forks are provided with the oven and are used to secure food to the Rotisserie Spit  
Rod during cooking.  
13. Rotisserie Spit Rod  
The Rotisserie Spit Rod is used in combination with the Rotisserie Forks to hold food when cooking in  
Rotisserie mode.  
7
 
OVEN FEATURES DEFINED (continued)  
14. Halogen Light  
Two high intensity low voltage halogen lights are provided for each oven and are located to give  
maximum illumination throughout the cooking area.  
15. Oven Roller Rack  
Three oven racks are provided per oven. Each rack is hinged for easy insertion and removal from the  
oven and allows the full width of the oven to be used when cooking. Rollers on each rack provide  
smooth movement when cooking or checking food.  
16. Hinge Receptacle  
The hinge receptacles hold the oven doors in place and allow easy removal of the doors when  
installing the oven.  
17. Oven Heat Vent  
Cool air circulates through the oven door to keep it cool during cooking and hot air is exhausted  
through the Oven Heat Vent at the bottom of the oven. Do not block or bend this area when the oven  
is in use or during installation.  
18. Door Gasket (Lower)  
The Door Gasket is used to retain heat within the oven  
19. Bake Elements (Under Glass)  
Dual Bake Elements are located under black Ceran glass for even heating and easy cleaning.  
20. Convection Baffle  
The convection baffle is mounted to the rear of the oven and covers a remote third heating element  
while evenly distributing heated are throughout the oven.  
21. Rotisserie Motor  
The rotisserie motor interface is located in the right rear of the oven. The square pointed end of the  
Rotisserie Spit Rod is placed into the receptacle and the opposite end is secured in the front bracket  
to allow rotisserie cooking.  
22. Temperature Sensor  
The temperature sensor reads the oven temperature and sends it to the control  
23. Serial Number Label  
The serial number is required for any service or warranty calls.  
24. Water Reservoir Access  
Provides access to the water reservoir for Moist mode to fill and empty.  
8
 
USE OF YOUR OVEN  
INITIAL OVEN SETUP  
CLOCK  
When powered up and prior to pressing any buttons the clock will flash 12:00 and will increase each  
minute.  
To set the oven clock press the CLOCK button on the control panel once.  
The clock will blink indicating it is ready to be set and the AM or PM icon will be displayed.  
Set the correct time by rotating the TEMP/TIME knob on the right side of the control panel clockwise to  
increase the time and counter clockwise to decrease the time.  
Once the present time has been selected, press the START button to set the time.  
A 12 hour clock display is the default but may be changed.  
If a 24 hour military type clock display is desired, press and hold the CLOCK button for 6 seconds. “12 hr”  
or “24 hr” will be displayed and can be toggled by pressing the TIME/TEMP knob. Press START to select  
the desired display type.  
Note: AM or PM will only be displayed during the setting of the clock.  
FAHRENHEIT OR CELSIUS TEMPERATURE DISPLAY  
Temperature is displayed in Fahrenheit as a default but may be changed to Celsius if desired.  
To change the temperature readout to degrees Celsius select the BROIL mode and set it to HIGH.  
Start the mode and press and hold the TIME/TEMP button for 6 seconds. “F” (Fahrenheit) will be  
displayed as the current mode as a factory default. It can be toggled to “C” (Celsius) by pressing the  
TEMP/TIME knob. Press START to select the desired mode.  
CONTROL BEEPER  
An audio beeper is used to indicate presses of the control, indicate alarm expiration, end of cycles, etc.  
The beeper may be disabled if desired.  
To disable the beeper, press and hold the DELAY COOK button for 6 seconds. “On” or “Off” will be  
displayed (On is the default). The state of the beeper can be toggled by pressing the TEMP/TIME knob.  
Press START to select.  
OVEN LIGHTS  
Oven lights may be turned On and Off by pressing the LIGHT button on the control panel.  
In a double oven both the upper and lower oven lights will be turned On and Off when the LIGHT button is  
pressed.  
9
 
OVEN HEATING MODES DEFINED  
Your Oven features cooking modes which are used in most forms of in-house cooking.  
PRE-HEAT  
Most recipes call for an oven to be heated to a particular temperature prior to the start of cooking. This  
heating of the oven is the Pre-Heat mode and uses high intensity heat from the top, bottom, and rear of the  
oven to quickly and evenly heat the oven. The Convection Fan is also used during Pre-Heat to rapidly  
distribute the heat throughout the oven. The same heating is used for Rapid Recovery when the oven  
temperature is reduced by over 100° F from the oven setting.  
NOTE: Due the high intensity heat generated during Pre-Heat, food should NOT be placed in the oven until  
the oven indicated Pre-Heat is complete. This will be indicated by the PRE icon turning off and a beep tone by  
the oven to indicate the set temperature has been achieved.  
BAKE  
The most traditional type of oven heating, Bake generates most heat across the entire bottom of the oven.  
DELICATE BAKE  
Delicate Bake is very similar to Bake and also heats from the oven bottom but Delicate Bake generates most  
heat around the outer edge of the oven bottom. Perimeter heating helps prevent scorching of delicate items  
that can occur when using the more intense standard Bake.  
BROIL  
Broil uses the top element which rapidly generates searing heat desired for cooking steaks, chops, some fish,  
and for toasting breads. Carefully select the distance from the Broiler glass to prevent overcooking or burning  
foods.  
PERFECT CONVECTION  
Perfect Convection uses no direct heat but heats the air being moved around the oven with a concealed  
Convection Element behind the Convection Baffle. This is a good general cooking mode and also used for  
multi rack cooking since it cooks food indirectly by heating and moving the air in the oven preventing hot  
spots.  
CONVECTION COOKING  
All cooking modes can also be Convection Cooking modes by activating the CONVECTION button which  
turns on the Convection Fan. This will circulate the heated air throughout the oven and more evenly distribute  
heat. Some traditional dishes that desire a bottom crust should not use the Convection option to allow the  
bottom heat to create the crust.  
NOTE:  
Convection cooking reduces cook times by 10% and reduces the cooking temperature by  
approximately 25 degrees.  
ROAST  
Roast uses both top and bottom heat to improve searing of large meat and poultry items. More heat is  
generated at the bottom of the oven when roasting due to the common use of heavy roasting pans.  
10  
 
OVEN HEATING MODES DEFINED (continued)  
SELF CLEAN  
Self Clean is a special heating function that raises the oven temperature to levels that will burn most food  
byproducts to ash. It is a 3 hour heating cycle but due to the extreme heat generated, the oven door is  
automatically locked when the cycle is started.  
Daily oven cleaning can be accomplished with mild detergent and water with a non-abrasive sponge but a  
Self Clean cycle performed once or twice a year or after particularly high splatter cooking will eliminate  
unseen build up within the oven and reduce the generation of smoke during cooking.  
HOLD  
The HOLD function is automatic and is entered when a Timed Cook or Meat Probe function has been  
completed.  
HOLD will reduce the oven temperature setting to 150° F using the perimeter Bake heating element to sustain  
the temperature while reducing the concentration of heat.  
The HOLD mode is timed for 2 hours.  
NOTE:  
Food should not remain in the oven after the HOLD function has ended. Food safe temperature  
has been established at 140° F below which bacteria will grow.  
OVEN USE (Before Cooking)  
WARNING:  
Do not line the oven bottom with foil or cover it with any material. Your oven has been  
manufactured for easy cleaning of spills and soiling. Lining with foil or covering will negatively  
affect the cooking performance of your oven and may cause fire hazards.  
WARNING:  
WARNING:  
Position oven racks when the oven is cool. If the oven is hot and racks must be repositioned,  
always use clean, dry pot holders to prevent steam burns.  
To prevent unnecessary odors, always clean large spills or food particles from the oven prior to  
heating.  
PREPARATION  
Before you start cooking, prepare the following:  
Check timing for preparation and cooking of all dishes prior to starting for good meal planning.  
Have your food, ingredients, spices, etc, ready and all required tools handy (oven mitts, tongs, spoons,  
basting brushes, etc.)  
Know your recipe and have it handy for reference. Know your set temperature, approximate cooking time  
(and food weight if time is weight based), internal doneness temperature.  
Prepare an area for hot foods out of the oven. Good preparation can prevent injury, damage, or other  
mishaps.  
11  
 
POSITIONING OVEN RACKS  
Your oven comes with Capital Roller Racks which effortlessly move in and out of the oven on bearing  
rollers.  
To completely remove a rack from the oven, before the oven is hot, grasp the rack on both the right and  
left sides and lift the rack up while allowing the roller brackets to rotate downward.  
This will release the rack from the retaining grooves in the oven side wall.  
To insert a rack, determine the desired rack position and, with the roller brackets facing down, place the  
rack into the oven at the desired height.  
Rotate the roller brackets up towards the walls of the oven while positioning the wheels within the desired  
positioning grooves.  
Make sure all four rollers are seated within the grooves for a secure rack position.  
SETTING THE OVEN  
Know which oven mode is to be used and the temperature setting.  
DOUBLE: If setting a Double Oven either the UPPER or LOWER oven must be selected by pressing one  
of the control panel buttons.  
o
o
o
The selected oven button will be indicated by a small light in the center of the button.  
Each oven must be set separately and can use independent modes.  
If SELF CLEAN is used in either oven, the other oven will not be functional until the SELF CLEAN  
cycle is complete.  
Press the MODE dial to start MODE selection.  
All MODE icons will illuminate.  
Rotate the MODE dial to toggle between modes.  
o
Modes will change from top to bottom when the dial is turned clockwise and bottom to top when  
turned counterclockwise.  
When the desired mode is highlighted, check the set temperature next to the Time of Day display.  
o
o
Different modes will display different default temperatures based on typical recipe settings.  
If the temperature needs to be adjusted, use the TIME/TEMPERATURE dial to adjust up or down.  
When the mode and temperature have been correctly selected, press the START button to begin.  
NOTE:  
If START is not pressed within 10 seconds, the selected mode and temperature will be  
cancelled and the display will return to Time of Day or the active functions of the opposite oven  
of a double oven.  
12  
 
WHILE THE OVEN IS RUNNING  
When a cooking mode is started the PRE icon will appear in the clock display. This indicates the oven is  
Pre-Heating.  
o
o
o
BROIL mode does not use a Pre-Heat cycle.  
The displayed temperature will increase until the set temperature is reached.  
When the set temperature is reached the oven will sound a beep tone and the PRE icon will turn  
off.  
o
o
Once the set temperature has been reached it will be displayed continuously.  
DOUBLE: To view the opposite oven status of a double oven when both are being used, press  
the UPPER or LOWER buttons to toggle the display.  
o
The convection fan automatically turns on in Pre-Heat and off when the oven reaches  
temperature (unless a Convection mode is selected).  
While the oven is in use an ON icon will turn on and off or flash.  
o
o
o
Once heated your oven will cycle the heating elements only as required to maintain the set  
temperature of the oven.  
When the ON icon is on, the heating elements are turned on and when it is not visible the heating  
elements are off.  
When the ON icon is flashing the heaters are about to turn on or off.  
The oven uses a cooling fan to keep the oven cool.  
o
The cooling fan turns on automatically when the oven inside temperature reaches 300° F and  
turns off when the oven cools to 200° F.  
o
BROIL and SELF CLEAN modes turn the cooling fan on immediately upon starting the mode.  
Keep the door closed as often as possible to maintain a uniform temperature in the oven. The oven was  
designed to operate in all modes (including BROIL) with the door completely closed.  
IMPORTANT:  
If the oven door is left open for a period of time while cooking or the temperature  
setting is increased by 150° or more, the oven will go into a rapid recovery mode. This  
is the same heating as PRE HEAT and uses intense heat from the BROIL, BAKE, and  
CONVECTION Elements as well as the Convection Fan to heat the oven quickly. This  
can cause foods to burn.  
TURNING THE OVEN OFF  
To cancel a cooking mode and turn the oven Off use the CANCEL button.  
o
DOUBLE: The left side CANCEL button will cancel only the UPPER oven functions. The right  
side CANCEL button will only cancel the LOWER oven functions.  
The CANCEL button will not turn off the oven lights. Use the LIGHT button.  
13  
 
SECURING THE OVEN CONTROL  
The oven control can be locked into a Secure mode to prevent accidentally turning the oven by children  
or when cleaning.  
The Secure mode will disable all buttons and switches except the CANCEL buttons.  
To Secure the oven control, press and hold the CANCEL button (either button on a double oven) for 5  
seconds.  
The oven control will beep and the display will show OFF in the temperature readout areas of the display.  
To unlock the oven control, press and hold the CANCEL button (either button on a double oven) for 5  
seconds.  
The oven control will beep and the display will no longer show OFF.  
The oven control is unlocked and ready for use.  
ADJUSTING THE OVEN MODE AND/OR TEMPERATURE  
If the temperature must be adjusted in the current mode press the TIME/TEMP dial/button once. This will  
enter the TEMPERATURE adjustment mode.  
o
DOUBLE:  
For a double oven, select the desired oven first by pressing either the UPPER or  
LOWER buttons. Each oven must be altered separately.  
Rotate the TIME/TEMPERATURE dial to the desired temperature.  
Press START to set the new temperature.  
o
NOTE:  
If START is not pressed within 10 seconds, the previously set temperature will  
remain the current setting and the mode will continue unchanged.  
If the cooking mode must be changed while the oven is ON the mode must be Cancelled and a new  
mode selected.  
o
DOUBLE: The left side CANCEL button will cancel only the UPPER oven functions. The right  
side CANCEL button will only cancel the LOWER oven functions.  
14  
 
SETTING TIMERS  
The Timers are timers only and do not affect oven functions.  
Your oven has two independent countdown timers: TIMER 1 and TIMER 2.  
The Timers may each be set from 5 seconds to 11 hours 50 minutes.  
To set, press either TIMER 1 or TIMER 2 buttons (they each have the same functions).  
Rotate the TIMER/TEMP dial clockwise to increase the timer setting.  
Press the START button to begin the timer countdown.  
NOTE:  
If START is not pressed within 10 seconds, the timer will be cancelled.  
If a timer is running you may change the timer value by pressing the TIMER 1 or 2 button (depending on  
which is to be changed), and rotating the TIME/TEMP dial to the desired time and pressing START.  
NOTE:  
If START is not pressed within 10 seconds, the timer will revert to the previously running timer.  
To cancel a timer, press the TIMER key twice and the setting will change to 0:00 and will revert to the  
standard display after 10 seconds.  
o
Alternately you may press and hold the TIMER button for 3 seconds and the timer will be  
cancelled.  
If the timer setting or remaining time is more than 1 hour, a HR icon will be displayed and the time will be  
in hours and minutes. If the setting or remaining time is less than 1 hour the HR icon will be off and the  
time will be in minutes and seconds.  
TURNING LIGHTS ON AND OFF  
The oven lights may be turned on and off as desired to better view cooking food.  
Press the LIGHT button to turn the lights on or off.  
Both the upper and lower oven lights will turn on when the light switch is actuated on a double oven.  
Oven lights DO NOT operate during Self Clean.  
15  
 
SPECIAL FUNCTIONS  
SELF CLEAN  
WARNING:  
IMPORTANT:  
WARNING:  
WARNING:  
WARNING:  
NOTE:  
Remove all racks, cooking vessels, utensils, meat probe and all other items from the  
oven prior to cleaning.  
Clean excess spillage, grease and other cooking byproducts from the oven prior to  
Self Cleaning.  
Do not line the oven with aluminum foil or other materials. They may melt, burn or  
cause permanent damage to the oven.  
Do not touch the outer surfaces of the oven during the Self-Clean cycle as the oven  
may be hot.  
The oven door is automatically locked during the Self Clean cycle. Do not try and open  
or force the door open. Damage to the oven may occur.  
Some smoke and odors are normally present during the Self Clean cycle as the food  
residue burns off.  
NOTE:  
Some noise may occur during the cleaning cycle and when the oven is cooling after  
the cycle ends. Metallic clicking and popping sounds are normal and are caused by  
the heat expanding or contracting the metal of the oven.  
The Self Clean function heats the oven to temperatures that burn off most food residue in the oven. The  
oven can be wiped down with moist sponge after cooling to remove the ashen residue.  
The Self Clean function runs for 3 hours and takes approximately an additional 1 to 2 hours to cool down.  
The oven door automatically locks when the Self Clean function is started and will unlock automatically  
when the oven cools to less than 400° F.  
To use SELF CLEAN :  
o
o
o
o
o
Follow all listed WARNINGS  
Select an oven on a double oven or press the MODE dial and rotate to select SELF CLEAN.  
Press START. The door latch will lock the door and a LOCK icon will be displayed on the control.  
The PRE icon and ON icon will be displayed on the control to indicate the oven is heating.  
PRE will be displayed for approximately 45 minutes. This is used to rapidly heat up the oven to  
SELF CLEAN temperatures.  
o
o
o
The ON icon will display when the heaters are on to maintain Self Clean temperatures.  
The control will display a countdown of 3 hours in the clock section.  
When the Self Clean cycle is complete the Time of Day will be displayed and the LOCK icon will  
remain on until the oven is cool enough for the door to unlock (approximately 400° F).  
o
o
When the oven is cool the interior may be wiped down with a damp sponge and mild detergent to  
remove the ash residue.  
If solids remain stuck to the oven bottom glass, they may be removed by lightly scraping with a  
flat razor blade (Use Caution when using a razor to prevent injury).  
16  
 
CONVECTION (Upper and Lower Oven on Double)  
The CONVECTION button turns the oven Convection Fan on during a cooking mode providing an  
additional four modes of cooking.  
CONVECTION used in combination with BAKE, DELICATE, BAKE, BROIL, or ROAST uses the same  
heat sources as the standard set mode but evenly moves the heated air throughout the oven.  
When cooking is complete and a mode is cancelled, the CONVECTION fan will automatically turn off.  
To use CONVECTION:  
o
After an oven is pre-heated, select the oven on a double oven by pressing either UPPER or  
LOWER.  
o
o
o
Press the CONVECTION button.  
The button will illuminate and the Convection Fan will turn on.  
The Convection Fan may be turned off at any time by selecting the desired oven and pressing the  
CONVECTION button again. The button light and fan will turn off.  
o
The Convection Fan will also turn off when an oven cooking mode is cancelled.  
NOTE:  
The Convection Fan automatically turns ON during PRE HEAT and OFF at the end of  
PRE HEAT unless otherwise selected.  
NOTE:  
CONVECTION is not selectable during SELF CLEAN.  
IMPORTANT:  
If the oven door is left open for a period of time while cooking or the temperature  
setting is increased by 150° or more, the oven will go into a rapid recovery mode. This  
is the same heating as PRE HEAT and uses intense heat from the BROIL, BAKE, and  
CONVECTION Elements as well as the Convection Fan to heat the oven quickly. This  
may cause foods to burn.  
ROTISSERIE (Upper Oven only on Double)  
WARNING:  
Do not place food or the drip pan in the oven until the Pre-Heat cycle is complete! The  
Pre-Heat cycle generates intense heat from the bottom, top and rear of the oven and  
will burn food and may cause damage to any items placed on the oven bottom or the  
oven itself.  
WARNING:  
WARNING:  
Never attempt to use the MEAT PROBE with the ROTISSERIE.  
Always turn the ROTISSERIE motor OFF when checking the food temperature with  
and instant read thermometer.  
IMPORTANT:  
Always check food clearances to the oven walls and drip pan prior to heating the oven  
Make  
adjustments  
prior  
to  
turning  
on  
the  
BROILER.  
To check clearances, place the food on the Rotisserie rod with the forks secured and  
place in a cool oven. Turn the Rotisserie motor On and make sure no contact is made  
with any surfaces.  
IMPORTANT:  
Always place a drip pan below the food when Rotisserie cooking in your oven. This will  
catch all drippings during cooking.  
IMPORTANT:  
BROIL is the cooking mode for use with ROTISSERIE. DO NOT use BAKE,  
DELICATE BAKE, or ROAST since these all use bottom heat and will directly heat the  
drip pan and not the food.  
17  
 
WARNING:  
Periodically check the food on the Rotisserie to make sure it does not contact oven  
walls or the drip pan. Food may become loose during cooking and may require re-  
positioning of the Rotisserie forks or securing the food with cooking string.  
The ROTISSERIE button turns the Rotisserie motor ON and OFF when Rotisserie cooking.  
The ROTISSERIE button illuminates when ON.  
The ROTISSERIE button can be turned on and off at any time except when Self Clean is selected.  
o
This allows the cook to verify the food is securely fastened to the Rotisserie Spit Rod with the  
Rotisserie Forks prior to placing in a hot oven.  
o
This also allows clearances between the food and the top of the oven and the drip pan placed on  
the bottom of the oven prior to Pre-Heating.  
IMPORTANT:  
It is recommended that the BROIL mode be CANCELLED anytime food is being  
inserted or removed from the oven when using the ROTISSERIE to prevent burns.  
The BROIL element heats rapidly and will have minimal affect upon cooking if turned  
OFF when inserting or removing food.  
MOIST (Single Oven or Upper Oven only on Double)  
The MOIST feature adds a small amount of water to the oven every minute when cooking, resulting in moister  
foods. Water is stored in a Water Reservoir behind the door and flows into an Evaporation Tray below the  
convection baffle inside the oven.  
IMPORTANT:  
ONLY USE DISTILLED WATER TO FILL THE RESERVOIR. Regular tap water will  
cause a build up of minerals in the orifice of the moist system and may cause clogging.  
NOTE:  
The Moist feature will not function unless a cooking mode is active and Pre-Heat is  
complete.  
WARNING:  
Moist mode should only be used with a temperature setting over 250° F. Lower  
temperatures will not evaporate the water and water will accumulate in the evaporation  
tray.  
NOTE:  
The Moist feature will not function in SELF CLEAN or BROIL.  
IMPORTANT:  
Open the door as few times as possible during MOIST cooking. Frequent opening of  
the door will allow the moisture and heat to escape the oven and will prevent the mode  
from being effective.  
IMPORTANT:  
Prior to turning the oven on, make sure the Evaporation Tray is installed in the back of  
the oven.  
To use the MOIST feature, first add distilled water to the water reservoir.  
o
Open the oven door and access the water reservoir through the panel in the upper right side of  
the intake slots.  
o
o
Pull the reservoir out until the filling port is in front of the control panel.  
Remove the vented plug from the fill port and pour clean distilled water into the tube to just below  
the top. DO NOT OVERFLOW!  
o
o
Replace the plug snugly.  
Push the reservoir back into the vent and replace and secure the reservoir cover.  
Set the desired cooking mode and temperature and allow the oven to Pre Heat. The MOIST feature will  
not begin to function until the PRE HEAT cycle is complete.  
18  
 
Press the MOIST button to allow the oven to add water into the oven cavity. When activated, the MOIST  
button will be illuminated.  
o
Only use the MOIST feature with oven settings above 250° F. If the oven temperature is too low  
the water will not evaporate and may drip onto the oven bottom.  
The MOIST mode will automatically turn Off when the cooking mode is cancelled or can be manually  
turned Off at any time by pressing the MOIST button. When turned Off, the MOIST button light will turn  
Off.  
IMPORTANT:  
The water reservoir should be emptied after every use. To empty the reservoir do the  
following:  
o
o
o
o
Turn the oven OFF and wait until the oven is cool.  
Open the reservoir access door behind the oven door.  
Pull the reservoir out until front of the tube clears the control panel.  
Place a bowl or other receptacle below the tube mouth and remove the plug and allow any  
remaining water to drain.  
o
Replace the plug snugly and push the reservoir back into position.  
CLEANING THE RESERVOIR  
o
o
o
The water reservoir should be cleaned every six months or prior to use after a long period of  
disuse.  
To clean the reservoir, open the reservoir access panel and slide it forward to allow access to the  
tube connector on the bottom right side.  
Place a pan or bowl below the reservoir to catch any water that may be inside when removing the  
feed tube.  
o
o
o
o
o
o
Use pliers or a crescent wrench to loosen the connecting nut.  
Carefully remove the tube from the reservoir body and allow any water to drain into the bowl.  
Remove both plugs from the reservoir and set aside for replacement after cleaning.  
Partially fill with very hot water and a small amount of dishwashing liquid and agitate to clean.  
Rinse the reservoir thoroughly with clean hot water until no detergent remains.  
Replace the plugs in the reservoir and slide back into the oven until the front is just clear of the  
control panel.  
o
o
o
Replace the feed tube in the reservoir and hand tighten the nut onto the fitting.  
Use a crescent wrench or pliers to tighten an additional ¼ to ½ turn.  
Replace the reservoir in the oven and close the cover.  
CLEANING THE EVAPORATION TRAY  
o
o
o
o
CAUTION! Only clean the Evaporation Tray when the oven is cool!  
The Evaporation Tray is inside the oven located directly below the convection baffle.  
Lift the Evaporation Tray up and remove from the oven.  
Use a damp cloth to and mild non-abrasive detergent to wipe out the interior of the container prior  
to use. Food particles and grease from cooking may fall into the container and get trapped.  
o
IMPORTANT! Always remove the evaporation tray from the oven prior to self cleaning. The tray is  
manufactured of high quality stainless steel and will discolor if left in the oven during self clean.  
19  
 
PROBE (Upper and Lower Oven on Double)  
PROBE allows the oven to monitor the food temperature as it cooks and stops cooking when the food is done.  
The Meat Probe is inserted into the food to monitor the internal temperature. When the food is done, the cooking  
mode will change to HOLD mode for two hours.  
The PROBE function is used in conjunction with a cooking mode set to the recipe cooking temperature.  
WARNING:  
The PROBE function cannot be used with BROIL or SELF CLEAN modes to prevent  
damage to the Meat Probe.  
WARNING:  
The PROBE should not be used when cooking at temperatures higher than 450° F.  
To use the PROBE function the following steps are to be followed:  
o
o
o
o
o
Set rack positions when the oven is cool.  
Set the desired cooking mode and cooking temperature.  
Allow the oven to complete the Pre-Heat cycle.  
Press the PROBE button.  
Set the desired internal temperature of the food to be cooked.  
o
Insert the sharp end of the Meat Probe into the thickest section of the food (i.e. the center of a  
roast or the thigh of a turkey).  
o
o
o
Plug the opposite end of the probe into the Meat Probe Socket.  
The oven will show the internal temperature of the food in the temperature display.  
NOTE: When the Meat Probe is placed into cold food the temperature will not indicate lower  
than 95° F.  
o
When the desired temperature is achieved, the oven will go into HOLD mode, which will lower the  
oven temperature setting to 150° F and will remain on for 2 hours.  
WARNING:  
To maintain food safe conditions, food should be removed from the oven prior to the  
end of the HOLD cycle.  
IMPORTANT:  
To prevent possible damage, do not fully immerse the probe in water when cleaning.  
When washing the Meat Probe, use water with a mild detergent and wipe clean the  
metal skewer section, body and cord.  
20  
 
DELAY COOK  
Your oven can be set to start cooking at a desired time by presetting a cooking mode, temperature, and  
setting a start time in DELAY COOK.  
WARNING:  
When using DELAY COOK, always maintain food safe habits and be extremely careful  
of access to the oven by children or adults who may be injured or cause damage by a  
live oven.  
WARNING:  
Do not use DELAY COOK for foods subject to spoiling (dairy products, eggs,  
uncooked poultry, etc.  
IMPORTANT:  
When using DELAY COOK the Pre-Heat cycle is eliminated to prevent food from  
burning. The oven will take an additional 20 – 40 minutes to heat to the set  
temperature. Please take note of the additional time that may be required to heat the  
oven when using DELAY COOK.  
To use DELAY COOK, first set the oven racks to the desired position while the oven is cool.  
For a Double Oven, select the desired cooking oven.  
Select and set the cooking mode and cooking temperature.  
Press the DELAY COOK button.  
Use the TIME/TEMP dial to adjust the desired start time.  
DELAY COOK may be used with the MEAT PROBE and TIMED COOK functions if desired. These  
modes are set normally as described in this manual.  
DELAY COOK may be used with the Self Clean function.  
To view the setting, press TIMED COOK (for a double press the active oven, either UPPER or LOWER  
then TIMED COOK)  
WARNING:  
When using DELAY COOK, with the Self Clean function, make sure to remove all  
racks, cooking vessels, utensils, wipe up excess spills and remove large food particles  
prior to setting the oven.  
DELAY COOK cannot be set with the Self Clean function if the oven or one, or both of the ovens of a  
double oven, is in use, still hot, or locked.  
21  
 
TIMED COOK  
Your oven can be set to end cooking after a set time has passed by using the TIMED COOK function.  
To set TIMED COOK a cooking mode must be active (or set with DELAY COOK).  
Press the TIMED COOK button to enter the duration time screen.  
Use the TIME/TEMP dial to set the duration in minutes, or hours and minutes.  
Press START to activate the TIMED COOK function.  
To view the setting, press TIMED COOK (for a double press the active oven, either UPPER or LOWER  
then TIMED COOK)  
At the end of a TIMED COOK mode, the oven will change from the cooking mode to HOLD mode.  
HOLD mode will lower the oven temperature setting to 150° F and will remain on for 2 hours.  
SABBATH MODE  
Sabbath mode will turn off beepers, disable oven lights, will maintain constant readouts of “SAb” in the  
temperature readout zone, will allow oven temperature to be changed without changing displays, disables oven  
lights.  
SABBATH can be selected for the following cooking modes;  
BAKE, DELICATE BAKE, ROAST, and PERFECT CONVECTION.  
o
To enter into SABBATH mode, select an oven (for a double oven) and start the desired mode and  
temperature.  
After PRE HEAT is complete, press and hold the START button for 4-5 seconds. The oven will beep while  
the START button is being held.  
The oven control will tone and “SAb” will be displayed in the temperature area of the control for the  
selected oven.  
Oven temperature can be changed in SABBATH mode but with no display change.  
o
To change oven set temperature, select the desired oven by pressing the UPPER or LOWER  
BUTTON.  
o
Press and rotate the temperature dial, clockwise to increase and counterclockwise to decrease  
temperature.  
o
o
The temperature can only be adjusted within the normal limits of the oven (135° F to 550° F)  
Temperature changes will be implemented by the control within a random time of 15 – 30  
seconds.  
When in Sabbath mode the oven will remain ON in the set mode until turned OFF.  
The CANCEL or turn Off SABBATH mode, press the CANCEL button for the desired oven.  
NOTE:  
SABBATH must be reset for each use after cancelling.  
22  
 
TIPS  
General  
Always center your cookware within the oven from front to back and side to side to ensure even heating.  
Darker containers will absorb more heat and will provide a darker or crisper crust while lighter pans and  
vessels will reflect more heat and provide a more uniform heat.  
Use low sided or flat cooking vessels, such as cookie sheets, when cooking with convection and even  
heat is desired around the food. This will allow the heated air moving within the oven to envelope the food  
and provide even heating. High sided vessels will restrict the heated air flow and may affect even  
cooking.  
When cooking large roasts or poultry, it is recommended to use a V-rack within a roasting pan. This  
allows even heating of the food and catches the drippings for flavor. Follow the recommendations of  
recipes or cookbooks for specific types of recommended cookware.  
Open the oven door only when required! Opening the door allows heat to escape and requires the oven  
to recover which can affect cooking. Check food by using the oven light and viewing through the door  
glass whenever possible.  
Never use a cooking vessel that completely cover the oven from side to side and front to back. There  
must be room for heat to circulate within the oven to allow even cooking.  
Food continues to cook even after removing from the oven. To prevent overcooking, remove the food  
when the internal temperature is slightly below the desired temperature. Allow the food to rest and  
monitor temperature for doneness.  
If a recipe, such as frozen pizza, requires food be placed in a cold oven, use DELAY COOK, set for a  
short delay, to eliminate PRE HEAT.  
Broiling  
Always broil with the oven door completely closed.  
Check your rack position with the food on the broil pan when the oven is cold. If the food is too close to  
the broiler it may burn. The broiler rapidly produces intense heat!  
Rotisserie Cooking  
Always check clearances prior to heating the oven!  
Always spend the extra time required to balance the food on the rotisserie spit. Try and roll the spit in  
your hands prior to placing in the oven. If it is unbalanced, reposition the forks until it rolls well. An  
unbalanced load can cook unevenly, and cause the food to come loose during cooking, etc.  
Rotisserie cooking is a slow cooking process. Lower the temperature of the BROILER setting and  
periodically check doneness with a meat thermometer when the rotisserie is stopped.  
Foods selected for ROTISSERIE cooking in the oven should be sized so they are not too close to the  
BROIL glass when secured. If it is too close the outside will over cook prior to the inside being cooked.  
Multi Rack Cooking  
If cooking on multiple racks the PERFECT CONVECTION mode is recommended. All other modes will  
provide less even heat on the various levels of cooking.  
When multi-rack cooking, leave as much room around each cooking vessel as possible to allow the  
heated air to flow as evenly as possible throughout the oven and around the food.  
23  
 
CARE AND MAINTENANCE  
WARNING:  
WARNING:  
Do not touch the interior surfaces of the oven during use. After use, make sure these surfaces  
have had sufficient time to cool before touching them.  
Do not clean the oven door gaskets. The door gaskets are essential for a good seal of the oven.  
Care is to be taken during cleaning to prevent rubbing, damaging, or moving the gasket from its  
installed position.  
MEAT PROBE:  
Clean the meat probe by lightly scrubbing the skewer, cord, and plug housing with mild detergent and  
water after each use.  
Do not fully immerse the meat probe. Lightly wipe the plug end with a moist cloth and dry after cleaning.  
MEAT PROBE SOCKET:  
Wipe the area around the meat probe socket according to the table below.  
Prevent water from directly entering the socket.  
Remove food or cleaning products that may enter the opening of the socket with a toothpick or other non-  
metallic implement.  
ROTISSERIE MOTOR SOCKET:  
Wipe the area around the rotisserie motor socket according to the table below.  
Remove any food that may be stuck to the socket.  
ROTISSERIE SPIT ROD AND FORKS:  
WARNING: Use caution when cleaning the spit rod and forks. They are sharp and can cause injury!  
Wash the rotisserie spit rod and forks with mild detergent and/or mild abrasive.  
To prevent sticking, remove and cleaning the threaded fasteners on the forks and clean separately, then  
replace after cleaning.  
Rotisserie forks are dishwasher safe.  
BROIL PAN:  
Wash the broil pan and cover with mild detergent and/or mild abrasive after each use.  
24  
 
CLEANING CHART:  
Always start by selecting the mildest cleaner according to the kind of soil and the material soiled. To  
prevent marring the stainless steel finish, always apply the cleaners in the direction of the grain. Rinse  
and dry immediately to avoid water marks.  
Use clean applicators, i.e. soft cloths, sponges, or paper towels for cleaning and scouring.  
The use of brand names in the char is intended only to indicate a type of cleaner. This does not constitute  
an endorsement. The omission of any brand name does not imply its inadequacy.  
The brands listed on the chart are suggested as examples of a type of cleaner, such as non-abrasive,  
powder, cream, etc., use all products in accordance with the manufacturer’s instructions.  
PART /  
MATERIAL / SOIL  
CONDITION  
SUGGESTED CLEANERS  
IMPORTANT REMINDERS  
Abrasive cleaners may leave  
scratches over time  
Outer glass  
surfaces  
Non-Abrasive window cleaner, all purpose  
cleaners  
Always use clean dry cloths for best  
results  
Inner windows have a heat reflective  
coating that will scratch if abrasives  
are used  
Hot sudsy water. Rinse and dry thoroughly  
Inner Door Glass  
Non-Abrasive window cleaner, all purpose  
cleaners  
Always use clean dry cloths for best  
results  
Non-abrasive cleaners; hot water and  
detergent, diluted ammonia, Fantastic®,  
Formula 409®. Rinse and dry immediately  
Exterior Stainless  
Steel  
Always rub lightly in the direction of  
the grain lines  
Cleaner polish. Stainless Steel Magic® to  
protect the finish form staining and pitting;  
enhances appearance  
Hot sudsy water. Rinse and dry thoroughly  
Remove all residue from oven by  
wiping with a clean wet sponge after  
cleaning  
Interior porcelain  
surfaces  
Non-abrasive cleaners; hot water and  
detergent, diluted ammonia, Fantastic®,  
Formula 409®. Rinse and dry immediately  
Hot sudsy water. Rinse and dry thoroughly  
Remove all residue from oven by  
wiping with a clean wet sponge after  
cleaning  
Non-abrasive cleaners; hot water and  
detergent, diluted ammonia, Fantastic®,  
Formula 409®. Rinse and dry immediately  
Interior glass  
surfaces  
Heavy soiling may be lightly scraped with a  
razor.  
Always use extreme caution when  
handling sharp tools  
Remove from oven for cleaning. Take  
care to prevent paste or powder  
cleaners from getting into roller  
bearings  
Hot sudsy water. Rinse and dry thoroughly  
Oven Racks  
Lightly abrasive cleaners; hot water and  
detergent, diluted ammonia, Fantastic®,  
Formula 409®. Rinse and dry immediately  
Scrub with a lightly abrasive sponge  
or cleaning products to remove heavy  
staining  
25  
 
TROUBLESHOOTING  
Before calling for service, reference the following table for common problems that may enable self diagnosis or  
can resolve the problem:  
SYMPTOM  
POSSIBLE CAUSE  
POSSIBLE SOLUTION  
Power is off  
Check breaker  
Clock is off and controls  
do not function  
Wiring improperly connected Call electrician to properly connect wiring  
Oven is improperly set  
Check oven temperature and mode setting  
Verify that the desired oven has been set for cooking  
on a double by pressing UPPER or LOWER as  
appropriate  
Opposite oven set on a  
double oven  
Oven is not heating  
Door will not open  
DELAY COOK has been set Check oven display for DELAY icon  
TIMED COOK mode has  
expired  
Check oven display for HoLD icon. Oven setting  
changes to 150° F  
Oven is in SELF CLEAN or  
SELF CLEAN has  
completed and oven is  
cooling  
Allow SELF CLEAN cycle to complete and oven to  
cool. Check oven display for LOCK icon.  
Allow oven to cool. SELF CLEAN cannot start until  
oven is below 250° F.  
Oven is still hot  
SELF CLEAN will not  
start  
Door is not completely  
closed  
Close oven door tightly to allow door latch to lock door  
Double Oven: Opposite  
oven is in use  
Turn off opposite oven. SELF CLEAN will not function  
if any other function is on  
Check oven display for Sab. Press CANCEL to  
remove Sabbath mode and allow use of lights  
Oven is in Sabbath mode  
Oven is in SELF CLEAN  
Control Panel is locked  
Control Panel is locked  
Check oven icons for SELF CLEAN display. Lights do  
not operate in SELF CLEAN  
Lights will not turn on  
Oven will not turn on  
Check oven display for OFF readout. Press and hold  
CANCEL button to unlock  
Check oven display for OFF readout. Press and hold  
CANCEL button to unlock  
Pots or pans may be  
blocking heat  
Center all pots and pans when placing in oven to allow  
heat to evenly circulate in oven  
Oven is not heating  
evenly  
When oven is cool, wipe down excess spillage and  
splatter. SELF CLEAN oven to remove residue.  
Oven may require cleaning  
Food is too close to heat  
Arrange oven racks to allow even heating. Proximity to  
top or bottom of oven will increase heat in those areas.  
Oven has excess spill or  
splatter  
Clean oven. If oven is in SELF CLEAN, smoke is  
normal.  
Lots of smoke  
Rollers or tracks may be  
dirty  
Racks may have been left in  
oven during SELF CLEAN  
Clean with mild detergent when racks and/or are cool.  
Rack may require replacement  
Racks are hard to move  
Clean lenses when oven is cool with water and mild  
detergent.  
Lights do not illuminate  
well  
Light lenses may be dirty  
Lightly scrape excess splatter off lenses.  
26  
 
SERVICE INFORMATION  
If none of the above has occurred, contact our customer service department at (866) 402-4600.  
Before you call for service, please have the following information available:  
Model Number  
Serial Number  
Date of Installation  
Copy of Receipt or Invoice  
A brief description of the problem  
Your satisfaction is our top priority. If the problem persists or is not resolved to your satisfaction by our service  
consultant, please write to us or fax us a letter at:  
Capital Cooking Equipment, Inc.  
Attn:  
Customer Service Manager  
13211 Florence Ave.  
Santa Fe Springs, CA 92670  
USA  
Fax Number:  
Email:  
(562) 903-1167  
27  
 
WARRANTY  
One (1) year full parts and labor, covers the entire unit.  
WILL PAY FOR:  
All repair labor and parts found to be defective due to material or workmanship for on (1) full year (from date of  
purchase) “in home” WARRANTY. This does not apply if the unit was subjected to other than normal household  
use. An Authorized Factory Agency must provide Service during normal working hours. No charges will be made  
for repair or replacement at the location of original installation or factory for parts returned pre-paid, through the  
dealer and claimed within the warranty period, and found to be defective by Capital Cooking. Call claims,  
regardless of warranty or non-warranty must be documented with photos and detailed description and/or narrative  
of the problem.  
This warranty shall not apply, nor can we assume responsibility for damage that might result from failure to follow  
manufacturer’s instructions or local codes where the appliance has been tempered with or altered in any way or  
which, in our judgment, has been subjected to misuse, negligence, or accident. Implied warranty shall not extend  
beyond the duration of this written warranty. This warranty is in lieu of all warranties, expressed or implied and all  
other obligations or liability in connection with the sale of this product.  
WILL NOT PAY FOR:  
Installation or start-up  
Shipping damage  
Service by an unauthorized agency  
Use of unauthorized parts  
Service during hours other than normal working hours  
Improper installation  
Service visit to teach you how to operate the appliance, correct the installation, reset circuit  
breakers or replace fuses.  
Repair other than normal household use  
Damage caused by accident, abuse, alteration, misuse, incorrect installation or installation not in  
accordance with local codes  
Unit installed in non-residential applications  
This warranty applies to appliances used in residential application only. It does not cover their  
use in commercial situations. This warranty is for products purchased and retained in the 50  
States of the U.S.A., the District of Columbia and Canada. This warranty applies even if you  
should move during the warranty period. Should the original purchaser sell the appliance during  
the warranty period, the new owner continues to be protected until the expiration date of the  
original purchaser’s warranty period.  
28  
 
THESE SPECIFICATIONS ARE FOR PLANNING PURPOSES ONLY.  
CONSULT WITH AN AUTHORIZED TECHNICIAN FOR YOUR SPECIFIC INSTALLATION DETAIL  
REQUIREMENTS. FOR THE MOST UP TO DATE INFORMATION, CONTACT CAPITAL COOKING  
EQUIPMENT, INC. INDICATING THE MODEL NUMBER.  
WE RESERVE THE RIGHT TO CHANGE THESE SPECIFICATIONS OR DESIGN WITHOUT NOTICE.  
THE POWER OF PERFORMANCE TM  
Capital Cooking Equipment, Inc.  
13211 E. Florence Ave.  
Santa Fe Springs, CA 90670 USA  
866.402.4600 Toll Free  
562.903.1167 Fax  
MADE IN USA  
Part #: 87094-01  
29  
 

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